Monthly Archive: September 2010

Yet Another Customer Service Rant

Maybe I’m being overly picky. Maybe I’m assuming too much and in the end, am setting myself up for disappointment. But really, how hard is it to be honest with someone? Doesn’t customer service depend heavily upon this, or am I being old-school and/or naive? Quick story: this happened in the span of the past …

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VS Visual Volume: More than just shiny LEDs

I think the oldest effect that has been around has been the volume pedal. Surprisingly, the pedal has not seen a lot of upgrades or improvements since the original inception in the 40′s, when someone put a string around a pot, and realized they could manipulate it with their foot. So, I didn’t think of …

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Freelancing: Organization

A couple of summers ago, I played “Pirates of Penzance” (referred to by my wife as “Pirates In My Pants”) at the Kindleberger Art Festival. This was a cool outdoor venue that took place over a weekend. The Saturday of one of the performances, I also had a rehearsal with Patricia Pettinga earlier in the …

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